Matthew Suddards, James May, Jo Lawson and Tom James from our Kenilworth office and Sally Vong from our London office attended the annual CILA Claims Professionals’ Conference on 16th September 2025; an event bringing together professionals from across the loss adjusting industry.  This year’s theme was “The Way Ahead – Navigating the Changing World of Loss Adjusting”.

During the event, Matt and James delivered a presentation on “Investigating Fires and Engineer Failures: The Forensic Link to Insurance Claims”, offering valuable insights into what forensic investigation is and how it relates to insurance claims and legal proceedings.

The conference provided an excellent opportunity to hear from leading experts, share knowledge, and connect with industry peers.  We gained fresh perspectives from engaging sessions, while also enjoying the chance to reconnect with long-standing colleagues and build new relationships.

As we look ahead, the ideas and conversations from the conference will continue to shape how we navigate upcoming challenges and opportunities within the industry.