Tel: 020 7726 49 51 (24 hours)
Email: postmaster@burgoynes.com

Welcome to Burgoynes

The experts in forensic investigation

An international partnership specialising in the investigation of fires, explosions and other major incidents, Burgoynes offers scientific and engineering advice to the legal, insurance and commercial sectors.

Our expert scientists and engineers are available to discuss new instructions, to undertake site visits and to provide reliable, well-researched and objective reports.  We pride ourselves on delivering an excellent service and aim to exceed clients’ expectations.

If you would like to find out more about Burgoynes, click What We Do or Contact Us for additional information.

Burgoynes welcomes feedback from our clients. You can do so by calling any of our offices and speaking to the office manager or to use the feedback form click here.

Coronavirus: Business Statement - Updated 24th March 2020

BURGOYNES REMAIN AVAILABLE TO INVESTIGATE YOUR CLAIMS

We have instigated contingency plans to ensure we can continue to service your claims. In line with the guidance published by the UK Government on 23 March 2020, all of our staff are now working from home. We remain available to attend scenes as required in order to undertake investigations and have introduced additional protocols for working at site. These enhanced procedures incorporate social distancing measures, thorough risk assessment, and the adoption of appropriate controls, thus ensuring that our staff, your customers and all other stakeholders remain safe.

All personnel are seamlessly connected via our intranet and telephone system. You will still be able to call any of our office numbers, or fee earners directly, just as you would have done before these measures were introduced. You can also download our app (by searching for ‘Burgoynes’) on Android or Apple devices for individual’s contact details. Our secure email server is fully operational and we have measures in place to ensure that confidentiality of client data is protected to maintain the same high standards of Information Security.

New enquiries

We normally receive instructions by telephone on 020 7726 4951, or at the nearest office number, and urgent instructions should always be given by telephone to ensure prompt attention. All our offices have facilities to deal with calls around the clock. Instructions can also be received by post or email (postmaster@burgoynes.com). If you choose to provide written instructions, you should expect to receive an acknowledgment to confirm that those instructions have been received.